Privacy Policy
Last updated: January 2025
1. Introduction
This website is owned by veridixel.com company. The veridixel.com company address is specified in the first section below.
We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our social casino website.
Frozen Pounamu is a social casino for entertainment purposes only. We do not facilitate real money gambling.
2. Company Information
Operating Company: veridixel.com
Registered Address: Ponsonby Road, Ponsonby, Auckland 1011, New Zealand
Contact Email: support@veridixel.com
Data Protection Contact: info@veridixel.com
3. Information We Collect
3.1 Information You Provide
We may collect the following information when you use our contact form:
- Name
- Email address
- Message content
3.2 Information Collected Automatically
When you visit our website, we automatically collect:
- Browser type and version
- Device information
- IP address
- Time zone setting
- Pages you visit
- Time spent on pages
- Referring website addresses
3.3 Game Data
We store your game progress locally in your browser:
- Virtual credit balance
- Game preferences
- Age verification status
This data never leaves your device and is not transmitted to our servers.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide customer support
- To improve our website and services
- To analyze website usage and performance
- To ensure age verification compliance
- To protect against fraudulent or illegal activity
- To comply with legal obligations
5. Cookies and Tracking Technologies
5.1 What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience.
5.2 Types of Cookies We Use
Essential Cookies: Required for the website to function. These include age verification and cookie consent preferences.
Analytics Cookies: Help us understand how visitors use our website. We may use these to improve user experience.
Preference Cookies: Remember your settings and choices to personalize your experience.
5.3 Managing Cookies
You can control cookies through your browser settings. You can also manage your preferences using our cookie settings tool on the website.
Note that disabling essential cookies may affect website functionality.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Contact form submissions: 2 years
- Analytics data: 14 months
- Cookie consent records: 12 months
- Age verification records: Stored locally on your device only
After the retention period, we securely delete or anonymize your data.
7. Your Rights
Under data protection law, you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restriction: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to certain types of processing
- Right to Withdraw Consent: Withdraw consent at any time
To exercise any of these rights, contact us at support@veridixel.com
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- Secure HTTPS connection
- Regular security assessments
- Access controls and authentication
- Data encryption in transit
- Regular backups and recovery procedures
While we strive to protect your data, no method of transmission over the internet is completely secure.
9. Third-Party Services
We may use third-party services for analytics and website functionality. These services may collect information about your visit:
- Analytics providers for website performance monitoring
- Hosting providers for website infrastructure
We ensure all third parties comply with data protection regulations and use your data only as instructed.
10. International Data Transfers
Your information may be transferred to and processed in countries outside New Zealand. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
11. Children's Privacy
Our social casino is strictly for users aged 18 and over. We do not knowingly collect data from anyone under 18.
If we become aware that we have collected data from someone under 18, we will delete it immediately.
Parents or guardians who believe we may have collected information from someone under 18 should contact us at support@veridixel.com
12. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
We encourage you to review this policy regularly to stay informed about how we protect your data.
Significant changes will be communicated through a notice on our website.
13. Contact Us
If you have questions about this privacy policy or how we handle your data, please contact us:
Email: support@veridixel.com
General Enquiries: info@veridixel.com
Contact Form: contact@veridixel.com
Address: Ponsonby Road, Ponsonby, Auckland 1011, New Zealand
14. GDPR Compliance
For detailed information about your GDPR rights and how to exercise them, please visit our GDPR Rights page.
For terms governing your use of our website, please see our Terms of Use.